Refund Policy
At Tech Service, we are committed to customer satisfaction. This Refund Policy outlines the terms under which refunds may be provided for service bookings made through our website.
Eligibility for Refund
- A refund is eligible only if a technician was not assigned or did not visit your location as scheduled.
- If the customer cancels the booking before a technician is dispatched, a full refund will be processed.
- If the technician arrives but the customer chooses not to proceed with the service, the service visiting charge is non-refundable.
- Once the repair service has been completed and parts installed, no refund will be issued.
Spare Parts and Repair Charges
Charges for spare parts and repair work are discussed with the customer before the work begins. Once approved and installed, no refunds will be processed for parts.
How to Request a Refund
If you believe you are eligible for a refund, please contact our support team within 48 hours of your booking or technician visit:
Email: [email protected] / call us : 18008897270
Processing Time
Refunds, once approved, will be processed within 7 working days and credited via the original payment method.
Final Note
We strive to provide transparent, fair service. If you face any issues, please reach out and we will do our best to resolve your concerns.